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Ordered something from Amazon yesterday (12/20/12) morning. Paid almost $20 for overnight delivery. At order, they promised it by 5 pm today (12/21/12). Hasn't shown up, so i check tracking, and now it says it will be delivered on Monday! WTF!!! It does no good on Monday - it's too late. Do I have any recourse?
Probably came out of amazon warehouse in tennessee. Went to Louisville to go out overnite but Louisville got snow and ice all over the runway so it could not go out Friday morning
Your recourse is a) call help line ask for Saturday delivery upgrade or b) wait
We can't control the weather, sorry about your late package but no one can control the weather
This post was edited by Tiger v Gorilla 19 months ago
4 states of being in the cannabis society ------------
Which one are you??
Get Amazon prime - $3.99 overnight delivery.
Understand about the weather. My question is will the driver, when he delivers my overnight package after 4 overnights, give me the $20 it cost to have it delivered in only one overnight?
Call and complain. You won't get your package any sooner, but they should credit your account for the overnight delivery fee, and perhaps a little more.
Yell at a cloud
Yeah, Lousiville was completely closed down last night.
Upgrading to Saturday delivery is a good bet.. that shouldn't be too difficult.
I don't mind picking it up myself at the Livonia center - it's only 2 miles away. The problem is that I cannot talk to a person at the center (I'm talking to a machine when I call). I don't want them to put it on a truck in the morning, and I show up and it's not there. I could just buy one tomorrow at the store, but then I'm out another $45!
This post was edited by SpartyOn82 19 months ago
You paid Amazon, not UPS. You will need to contact Amazon for any refund/credit.
Okay, I think you can solve this with UPS My Choice.
logistics, tracking, shipping
You think the driver will take a $20 out of his wallet and give it to you? He doesn't give a shit.
tRCMB - Where MSU fans eat their own.
Why not go buy 1 microSD card from Best Buy, take all the pictures, transfer tehm to a computer and then return the card when the 2 from Amazon show up? Does BB still do that 30 day guarantee return no matter what policy?
Just make sure you format the cards before returning them.
I was kidding about that......
I'm going to try and pick up at will call at the livonia facility in the morning. If I can't do that, I'll just buy one at WalMart and complain to amazon and see what they'll do for me.
Yeah, sure you were.
Contact Amazon, I'm sure they'll give you something for your inconvenience.
Seriously, set it up with UPS My Choice... Will take you a few minutes and you can pick it up at the center.
The same recourse if you order something UPS that ends up being UPSmailinnovations that combines all the worst aspects of UPS and USPS where after 7 days you finally get an update on your tracking info only to see that your package has been sitting 25 miles away for the last 6 days waiting for their truck to fill up before they finally deliver your stuff.
Needless to say that's the last time I order a kitten delivered through UPS.
This post was edited by Izzo Court 19 months ago
If your package is late UPS refunds all money
There ae exceptions to the rule though, weather being one of them, like an act if god clause
9 year sup. UPS feeders currently
I just tried. Despite the fact that the tracking history said it arrived at the Livonia center at 1;05 this afternoon, it said it won't be available to pick up until Monday. Bitches.
Yes. The driver will give you $20. Just ask him.
I tried Amazon Prime for a 30-day trial. I ordered a half dozen items, and not one of the items was delivered in fewer than 3 business days.
Try 7345231812, 7345231474
These are phone number to two supervisors... I don't know the main office line but you may be able to get to it from one of these numbers.
They may be open now, so give it a try.
I will call now. If they ask where I got the number, I'm telling them from msubern.
Please keep it anonymous I'm trying to help you...
Would they know "msubern"? OK, I won't say where I got the number. Just called and got their voice mail. I'll call first thing in the morning. What time do they get there?
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