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Directv or Comcast?

  • Comcast used to piss me off a lot, but it seems like they've made serious strides to improve customer service in the last couple years. I'd go with the cheapest option.

    Pee Wee Herman

  • WavSpartan said...

    So what do you use for internet then?

    AT&T DSL

    Phil McCrackin

  • I had Comcast for several years, then switched to DirecTV. Overall, I much prefer DirecTV, but there are a couple of things I miss from Comcast. First, the local channels are not HD. I can pick up most of my locals with rabbit ears, though, so that's how I watch them when I want to. Can't record them in HD on my DVR, though. Second, if you're a Weather Channel watcher, the Comcast local forecast is much better than the DTV local forecast, which often isn't local at all.

    Maybe Comcast has improved its DVRs, but when I had it, their DVR absolutely sucked. The DTV DVR was (and might still be) significantly better. Easier and much more precise control when skipping forward or back. Holds a lot more content, too.

    As for dropped signals, it does happen during strong rain or snow storms, but seldom lasts long. Cable may not go out at those times, but cable goes out plenty of other times.

    I would never go back to Comcast.

    Moose Orgsky

  • Phil McCrackin said...

    My experience may not be typical, but based on the last 2 years I've spent with DirecTV the signal dropping thing would be a non-factor for my decision making.

    The one thing I haven't figured out is DirecTV's on-demand service. Do I really have to buy an $80 connection kit to hook my receiver up to the internet to get this service? I used to use Comcast's on-demand fairly often and sometimes miss it.

    I get DirecTV on-demand without the connection kit, at least that I know of. My tech installed it right at my AT&T internet router. I have whole-home DVR, so maybe it was part of that somehow (since the receivers are networked)?

    Edit: There is a kit / adapter plugged into the router, but I didn't pay $80 for it.

    This post was edited by Dr Draymond on 4/2/2012 at 11:49 AM

    Dr Draymond

  • Phil McCrackin said...

    The one thing I haven't figured out is DirecTV's on-demand service. Do I really have to buy an $80 connection kit to hook my receiver up to the internet to get this service?

    If its just for on demand, you can run a ethernet cable from your router to the ethernet port on the back of the receiver.

    b0b

  • Moose Orgsky said...

    I had Comcast for several years, then switched to DirecTV. Overall, I much prefer DirecTV, but there are a couple of things I miss from Comcast. First, the local channels are not HD. I can pick up most of my locals with rabbit ears, though, so that's how I watch them when I want to. Can't record them in HD on my DVR, though. Second, if you're a Weather Channel watcher, the Comcast local forecast is much better than the DTV local forecast, which often isn't local at all.

    Maybe Comcast has improved its DVRs, but when I had it, their DVR absolutely sucked. The DTV DVR was (and might still be) significantly better. Easier and much more precise control when skipping forward or back. Holds a lot more content, too.

    As for dropped signals, it does happen during strong rain or snow storms, but seldom lasts long. Cable may not go out at those times, but cable goes out plenty of other times.

    I would never go back to Comcast.

    The local channels in Chicago are HD, which is probably more on point for the OP.

    I never understood why the DirecTV DVR allowed a 15 or 30 second skip feature, but Comcast did not. I have no idea how much my DirecTV DVR holds, but I agree that it is a LOT more than Comcast. I was always running out of space on my Comcast DVR and it is a non-issue with DirecTV.

    Phil McCrackin

  • SeeGreen said...

    I don't have Comcast as an option (Charter is in the area). But, I've had both Dish and Direct, and I was pretty happy with both for television. The support has been very, very good, and that means a lot to me.

    If you hate Comcast you're going to wanna kill yourself w charter....had it for 3 years and hated it, tv always just freezes, Internet goes out consistently, there on demand nevvvverrrr works and they do nothing to fix your issues when you call...good luck to u if you choose charter

    moagersmynager

  • Same with me. I have the OTA boxes so I can run HD locals through my DTV boxes with a powered antenna, I lose that signal more often during storms.

    signature image

    RPMadMSU

  • I have DirecTV and I hate it. Expensive and I lose signal often, sometimes for no reason.

    Big Ten Referee

  • Phil McCrackin said...

    The local channels in Chicago are HD, which is probably more on point for the OP.

    I never understood why the DirecTV DVR allowed a 15 or 30 second skip feature, but Comcast did not. I have no idea how much my DirecTV DVR holds, but I agree that it is a LOT more than Comcast. I was always running out of space on my Comcast DVR and it is a non-issue with DirecTV.

    Yeah....If the local channels in Chicago are in HD, that pretty much seals it for me. Goodbye Comcast. I won't miss you.

    Just gotta make sure I'm getting good internet. Might go with the Uverse internet. $25 for 6mbps. Not great, but still better than getting Comcast

    WavSpartan

  • Big Ten Referee said...

    I have DirecTV and I hate it. Expensive and I lose signal often, sometimes for no reason.

    then you have a fault in your system somewhere and you need to get it resolved.

    b0b

  • WavSpartan said...

    Yeah....If the local channels in Chicago are in HD, that pretty much seals it for me. Goodbye Comcast. I won't miss you.

    Though DirecTV is in dispute with Triubune right now, so channel 9 WGN is not currently available.

    b0b

  • b0b said...

    then you have a fault in your system somewhere and you need to get it resolved.

    At my expense for their crappy install. Their customer service is garbage.

    Big Ten Referee

  • WavSpartan said...

    So what do you use for internet then?

    He uses the internet for porn, just like everyone else.

    faygo

  • Moose Orgsky said...

    I had Comcast for several years, then switched to DirecTV. Overall, I much prefer DirecTV, but there are a couple of things I miss from Comcast. First, the local channels are not HD. I can pick up most of my locals with rabbit ears, though, so that's how I watch them when I want to. Can't record them in HD on my DVR, though. Second, if you're a Weather Channel watcher, the Comcast local forecast is much better than the DTV local forecast, which often isn't local at all.

    Maybe Comcast has improved its DVRs, but when I had it, their DVR absolutely sucked. The DTV DVR was (and might still be) significantly better. Easier and much more precise control when skipping forward or back. Holds a lot more content, too.

    As for dropped signals, it does happen during strong rain or snow storms, but seldom lasts long. Cable may not go out at those times, but cable goes out plenty of other times.

    I would never go back to Comcast.

    My local channels in Detroit area are HD.

    signature image signature image signature image

    Spartyshannon

  • moagersmynager said...

    If you hate Comcast you're going to wanna kill yourself w charter....had it for 3 years and hated it, tv always just freezes, Internet goes out consistently, there on demand nevvvverrrr works and they do nothing to fix your issues when you call...good luck to u if you choose charter

    Oh.. I would go without before going with Charter. I happen to live in a sad little zone where satellite is my only option. Charter has a cable running 1/4 mile away, so I tried to call them. You cannot call the local office, you have to visit.

    My wife stopped in their office to see whether it would be possible to get a cable strung to our (and our neighbors' homes). The lady it the desk tried to blow her off, but she persisted. So, the Charter lady walked to the back of the office and spoke to whoever was back there. She came back out and said, "he said it would cost $35,000" (translated as "go to hell and don't come back here").

    When Charter worked with our township, the agreement was that they would string up the entire township. They went exactly where they wanted, then folded their tent and set-up shop.

    If one of those near miss asteroids happens to land on this local office, I wouldn't mind in the least.

    signature image

    SeeGreen

  • workinghere said...

    You will lose signal all the time with a dish. ALL THE TIME. Way more often than the "once a year" snow storm. Try every time we get real wet snow, like we do early in winter. and everytime it rains a decent amount you'll lose at least the HD feed, if not every channel.

    Not to mention that DirectTV doesn't have Local HD channels in certain cities, including Lansing.

    Comcast is annoying, but you'll get everything you need with no signal interruptions. You can also get internet through them and have one less bill to pay.

    Go for Comcast, Uverse, or Fios. I will NEVER have a dish again. NEVER.

    You must have had other issues that had already weakened your signal, like a poorly-aligned dish or a neighbor's tree partially in the way. (I've had both problems develop in the past, and they can easily be discovered by checking your signal strength in clear weather.)

    I had to remove the snow from my DTV antenna once in February (as was mentioned earlier, one of those heavy, wet snows that sticks to everything) and maybe 2 or 3 times a year I'll lose signal during a heavy T-storm when the majority of the storm is passing just south of me. It's not the clouds and rain directly overhead that block your signal, but the ones to your south and southwest that are in between you and the satellite. The outages are only for about 2-15 minutes, the length of time your typical heavy storm takes to pass through.

    Even where I've had access to cable, I have stayed with DTV. Although right now they are having a little contract renewal dispute with Tribune-owned stations (WGN, Fox17 in GR) so that we aren't getting those channels until they come to a new agreement--but those disputes happen between all the various carriers and broadcasters periodically.

    This post was edited by Vince of 231 on 4/2/2012 at 1:08 PM

    Vince of 231

  • Phil McCrackin said...

    The local channels in Chicago are HD, which is probably more on point for the OP.

    I should have clarified that I live in the Lansing area. DirecTV has local HD channels in a lot of places, just not here. It's a sore spot, because when I was thininkg about signing up, they assured me repeatedly that the local HD channels would be added within a couple of months. It never happened and it's been at least five years. If I didn't like DTV so much more than Comcast, i would have dropped DTV in anger for blatantly lying to me. I'm still ticked about it, but I'm not going to cut off my nose to spite my face.

    Moose Orgsky

  • SeeGreen said...

    What about internet? If you went the satellite route, do you have reliable non-satellite internet?

    I have dish / wildblue. The tv outages can be annoying, but tolerable and they do have great customer service. The Wildblue latency is maddening, but they also have good (dish) customer support.

    I have directv for my tv programming and uverse internet for my network. The best of all worlds.

    When I move next, I will purchase a home with DirecTV (tv) and Uverse/FIOS (internet) in mind...

    tVargMan Prime

  • If you are considering the Direct TV / ATT DSL route: Where I was in Chicago, the highest speed of internet that ATT could offer us was 3mb down/768kb up. This is fine for a normal internet user, but between my roommate and I, we had three computers, two PS3s and both of our phones, often which were all connected to the network all at the same time - the DSL couldn't keep up, we went with Comcast.

    MapeNasty

  • MapeNasty said...

    If you are considering the Direct TV / ATT DSL route: Where I was in Chicago, the highest speed of internet that ATT could offer us was 3mb down/768kb up. This is fine for a normal internet user, but between my roommate and I, we had three computers, two PS3s and both of our phones, often which were all connected to the network all at the same time - the DSL couldn't keep up, we went with Comcast.

    It says I can get triple elite level internet with Uverse. No idea if that's true. I would think 6mb would be fine for my needs.

    WavSpartan

  • You only need the "kit" if you have the Whole Home DVR setup AND want an easy way to connect all tv's in your setup to receive on demand as it ties the whole DECA cloud to your internet connection.

    However, you can just simply plug a cat cable directly into any of your receivers that have a network port, and then that single receiver can do on demand. It just is not a "supported" setup from DirecTV.

    blujay40

  • Izzo Court said...

    Directv has some awesome capabilities.

    1- They have their new HD-DVR that records 5 things at the same time that can be set up so you can watch your DVR in any room with a receiver.

    2- You can watch Directv on your iPad so you can watch live TV in your back yard. You can also use your iPad as a remote, but I don't really see what the point of that is.

    3- Direct-PC allows you to watch anything on your DVR on your computer in HD. This was awesome during the NCAA tournament. I was watching MSU as it was recording on the DVR while streaming two other games.

    I have Directv and will never go back. I don't lose single very often. It has happened once in the past year. I guess it depends where you live... (I live in Michigan)

    I use the iPad as the remote all the time. It's nice to quickly flip through the channels and search with out using the number pad on the remote. If I am watching a game and want to see who else is playing, I don't have to put the current channel into the tiny box in the top left of the screen in order to search for extra games. You can also have access to everything you have on your DVR too. This is really nice because the one major downfall of Directv is the loading times it takes to move channels or look at your DVR. On the iPad everything is instant.

    Io Triumphe

  • WavSpartan said...

    It says I can get triple elite level internet with Uverse. No idea if that's true. I would think 6mb would be fine for my needs.

    ATT told me I could get 6mb DSL in Chicago too, but the fastest they can seem to provide is 3MB.

    It's annoyingly slow at times. I should probably switch, but I'm getting a good deal. lol

    Phil McCrackin

  • WavSpartan said...

    Moving into a new place. Sick of Comcast and wondering if Directv is any good. Does the signal really cut out in rainy/windy weather or is that a bunch of Comcast propaganda? Are the Directv subscribers on here happy with their service? How does it compare to Comcast?

    Comcast in my neighborhood is absolute hell in regards to signal quality. All the lines are buried and they run right along the backyard property line, which is VERY wet almost year round. So our neighborhood (at least on our end of it) is almost exclusively either Dish, DirecTV, or Uverse. I have had DirecTV in the Lansing area for over 10 years running and very rarely lose signal.

    As others have noted, usually during a heavy thunderstorm that is either directly overhead and raining like a Florida deluge with rain drops that will knock you out, or if the storm is just south of us and has storm cloud tops high enough to enter the line of sight between the dish and the satellite. Outages are usually on 5 minutes or less.

    As for winter, I have a dish heater installed on the dish and when we are expecting a large snow, I simply plug the heater in and never have a problem. I had an ice storm one time that iced up the LNB set that sits out on the end of the arm in front of the dish and is not heated, but that is a rarity.

    Oh, and one other bit of advice. If you go with DirecTV, go with DirecTV and NOT a third party seller. Almost every nightmare story I hear from people that had DirecTV and didn't like it, were signed up via third party sellers and not directly thru DirecTV. Bad dish alignments, shoddy installations, and extra charges that were not stated up front are just a few of the things to beware of when going with a 3rd party.

    blujay40